NontonAnime Privacy Statement

Privacy Statement

This Privacy Statement sets out how we collect, use, manage and protect the personal data or information ("Data") that we may collect from or about you. It applies to all individuals whose Data may be handled, whether as controller or processor, by the NontonAnime Group ("NontonAnime", "we", "or" "our", being NontonAnime Indonesia and NontonAnime Malaysia

Protecting your privacy

We are committed to processing your Data in accordance with the required standards. This includes protecting your privacy and ensuring the security of your Data in compliance with, in particular and where applicable, the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (the "Ordinance"), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "GDPR") where applicable, and all other applicable privacy and data protection laws and regulations in the country in which you receive our Service(s) ("your Country").
Before using and providing your Data for the purposes as set out in this Privacy Statement, we may be required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may we use your Data in the manner as specified.

Your Data

We may collect, use and hold a range of different Data about you. For the purposes of carrying on our business (including the verification of your identity to detect, prevent and address fraud, security or technical issues, the registration, activation and management of your account with us, and the billing and charging of our products and services (collectively, "Service(s)")) and complying with laws, rules, guidelines, regulations and/or requests issued by applicable government authorities, courts, law enforcement or other authorities or regulatory bodies, you may be requested to provide Data such as, but not limited to:

  1. contact details including name, address, phone number, mobile telephone number and/or email address;
  2. device specific information such as hardware model, operating system, version, unique device identifier, International Mobile Equipment Identity number (IMEI), serial numbers, setting configurations and software and mobile network configuration;
  3. information about how you use our Services such as your network usage, how you use our network, and your location when you are using our Services;
  4. all Data requested by applicable government authorities, courts, law enforcement or other authorities or regulatory bodies to enable us to comply with or in connection with any law, rule, regulation, judgment or court order (whether within or outside of your Country); and
  5. any other Data as may be required by any members of NontonAnime and/or their respective contractors, sub-contractors, intermediaries, agents, business partners or representatives, brokers, underwriters from time to time and which is necessary for the provision of the Services.

In some instances, where required by law to do so, we may seek your consent to process the following types of "Special Data" so that we may further improve our Services and/or better tailor the type of information or content that we present to you:

  1. age;
  2. gender and ethnicity;
  3. hobbies and leisure activities;
  4. the Services that you have subscribed for; and
  5. family and household demographics.

Provision of the Special Data mentioned immediately above is optional although, where the requested Service is a personalised Service or provision of a product is dependent upon your provision of all requested Data, failure to provide the requested Data may prevent us from providing those particular Services to you.

Occasionally, you may need to provide Data about other individuals to us. If so, we may require you to confirm your compliance with Part VIA of the Ordinance and all other applicable privacy and data protection laws and regulations of your Country including confirming that you have informed those individuals of the use, disclosure and transfer of Data from you to us and from us to third parties and possible disclosure of the individual’s details (including their usage of our Services and loyalty programs) by us to you; and that you have obtained those individuals’ authorisation and/or consent to such use, disclosure and transfer (or the extent to which such authorisation and/or consent was obtained). You should also advise them that we can be contacted for further information at the details stated under the "How to contact us" section below.

Data supplied by you will be held by one or more members of NontonAnime, and will be accessible by employees of such member(s) and authorised third parties (consistent with the situations or for the purposes set out in this Privacy Statement) or as otherwise indicated by prior notice to you or, where required, by obtaining your consent

How we collect Data

We collect Data in a number of ways, including from:

  1. you directly, for example, when you provide Data by phone or via email, attend our functions, complete an application form or agreement for one of our Services, or when you submit your Data through our websites, mobile or TV apps, or over any customer service hotlines or online chat sessions; or when you contact us with a query or request; or during the ordinary course of the continuation of our business relationship with you; or when we are legally required to do so;
  2. third parties such as related entities, business partners, or other customers, or your representatives with appropriate consent from you;
  3. publicly available sources;
  4. our own records of how you use our Services;
  5. your visits on our websites, or mobile or TV apps (see "Privacy Data" section below); and/or
  6. your participation in surveys or marketing promotions organised by us or on our behalf.

Privacy Data

To better serve your needs and preferences, our web servers may collect Data relating to your website, device or app activity. We may also collect aggregated, anonymous, statistical data on the server's usage so that we may better cater to the behaviour of users of our websites and mobile and TV apps. This type of Data may include, but is not limited to:

  1. browser type, version and user agent;
  2. operating system;
  3. IP (Internet Protocol) address and/or domain name;
  4. connection data, statistics on page views and/or referral URLs;
  5. device ID, location and phone contacts;
  6. videos watched or searched for;
  7. links or images clicked on;
  8. cookies and/or browser, app or web server log data; and
  9. device and software characteristics and/or configuration.

Some of our websites use cookies or similar tracking tools on your machine or device in order for us to, for example, personalise your user experience and/or maintain your identity across multiple webpages and/or Internet sessions. This Data may include, but is not limited to, relevant login and authentication details as well as Data relating to your activities and the preference configurations on your device and across our websites and mobile and TV apps. Our websites are initially set up to accept cookies. You can opt-out of or delete historical cookies by changing the settings on your web browsers; however, if you do so, you may find that certain features on our website and/or our app do not work properly.

Children's Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. Nonton Anime new does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Nonton Anime has in its database the personally-identifiable information of a child under the age of 16, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

How we use your Data

We may collect, retain and use your Data for the following purposes:

  1. to verify your identity;
  2. to carry out matching procedures, as defined under the Ordinance;
  3. to provide you with rewards, promotional benefits, updates, offers and invitation to events;
  4. to promote and market our Services to you;
  5. to perform research or analyses so that we may improve and optimise the Services and/or loyalty programs that can be made available to you;
  6. to conduct surveys and marketing, promotional, behavioural scoring for business operations and/or planning purposes;
  7. to carry out market and product analyses in order to generate statistical or actuarial reports (containing aggregated data that does not relate to any identified or identifiable individual);
  8. to enforce our contractual rights;
  9. to comply with our telecommunications licence obligations in respect of interconnection arrangements with other telecommunications operators and related industry practices;
  10. to distribute our publications and research materials as well as those of our business partners and counterparties.

Log Files

Like many other apps, Nonton Anime makes use of log files. These files merely logs visitors to the site - usually a standard procedure for user registration and a part of Google services's analytics. The information inside the log files includes internet protocol (IP) addresses, device name, Android version, date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the pages, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Our Advertising Partners

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include.

  • IronSource
  • Meta Audience Network
  • InMobi
  • Our legal basis for using your Data including how we disclose your Data

    We have a legitimate interest in properly administering the Services. In addition, our use of your personal data may be necessary for the performance of the Services that you have requested. In order to provide the Services that you have requested, we may, to the extent permissible under applicable laws and regulations, disclose your Data to organisations or parties outside of NontonAnime (which may be within or outside of your Country) (collectively, "Organisations"). Your Data is disclosed to these Organisations for the strict purpose of enabling us to supply our Services to you.
    In some circumstances as mentioned above, we may need to ask for your consent to use your Special Data where required by law to do so.

    These Organisations provide support services to our businesses and operations including without limitation:

    1. ads services;
    2. information technology services;
    3. installation, maintenance and repair services;
    4. marketing, advertising and telemarketing services;
    5. market research;
    6. customer usage and behavioural analysis;
    7. process management;
    8. surveys;
    9. cloud storage services.

    We take the required steps to ensure that these Organisations are bound by appropriate confidentiality and privacy obligations in relation to the protection of your Data and that they use your Data for the sole purpose of carrying out the services for which they have been engaged, and not for their own or other purposes (including direct marketing).

    In addition, we may disclose your Data:

    1. to your authorised representatives and/or your legal advisers when requested by you to do so;
    2. for the purposes of providing administrative, payment, collection, business, legal and/or operational support, to the following parties:
      1. credit-reporting and fraud-checking agencies;
      2. to financial institutions, charge or credit card issuing companies, credit providers, credit bureau, collection agencies or security agencies;
      3. telecommunications network operators;
      4. our affiliates, overseas offices, assignees, transferees and representatives;
      5. our professional advisers, including our accountants, auditors, lawyers and insurers;
    3. to banks, hotels, insurance companies, insurance brokers, underwriters, billing agents and various business partners for reward redemption purposes and benefits applicable to members of our loyalty programs, including without limitation for the purpose of registering members for loyalty program related events;
    4. to government and regulatory authorities and other organisations, as required or authorised by law;
    5. to organisations who manage our business and corporate strategies, including those involved in a transfer or sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation);
    6. organisations who manage our business and corporate strategies (and for such purposes), including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation);
    7. to any proposed or actual participant, assignee or transferee of all or any part of the relevant member of our operations or business; and/or
    8. to charities or non-profit organisations.

    Transfer of Data outside your Country

    At times it may be necessary and/or prudent for us to transfer your Data to places outside of your Country, for instance, for the prevention, detection or investigation of crime or for storage, processing and other purposes for which the Data were collected. In the event that we do transfer your Data outside of your Country, we will do so in compliance with the prevailing requirements of the Ordinance, the GDPR where applicable and all other applicable privacy and data protection laws and regulations of your Country.

    The safety of your Data is important to us

    All required efforts are made to ensure that any Data held by us is stored in a secure and safe place and is accessible only by our authorised employees or other Organisations referred to in this Privacy Statement.

    When we pass your Data to third party Organisations for them to process, we seek to ensure that they have appropriate security measures in place to keep your Data safe and to comply with applicable principles in relation to data protection. Some of the people we share your Data with may process it overseas. You can contact us for more information about the safeguards we use to ensure that your Data is adequately protected in these circumstances.

    Retention of your Data

    We will retain your Data in accordance with our internal policies. Our policies are in compliance with the Ordinance and the GDPR where applicable, and cover the following principles:

    1. Data will only be retained for as long as is necessary to fulfil the original or directly related purposes for which it was collected, unless the Data is also retained to satisfy any applicable legal, regulatory or contractual obligations; and
    2. Data are purged from our electronic, manual and other filing systems based on the above criteria and our internal procedures.

    Your right to access, correct and delete Data

    We take all reasonable precautions to ensure that the Data we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that Data depends to a large extent on the Data you provide. You have a right to request access to, and correction of, your Data and we recommend that you:

    We may apply an administrative charge for providing access to your personal information in response to a request.

    1. let us know if there are any errors in your Data; and
    2. keep us up-to-date with changes to your Data.

    If you wish to access or amend any of your Data we hold , or request that we delete any of your information that is no longer necessary for the provision of our Services, you may contact us in the manner as set forth under the “How to Contact Us” section.

    We may apply an administrative charge for providing you with access to your Data in response to such request.

    You may decline to share Data with us and/or withdraw any consents which you may have provided, in which case, we may not be able to provide you with some of our Services.
    At any time, you may object to us holding or processing your Data, on legitimate grounds, save and except as otherwise permitted by the applicable law.

    Help us ensure we hold accurate personal data

    We take all reasonable precautions to ensure that the personal data we collect, use and disclose is accurate, complete and up-to-date.

    However, the accuracy of that personal data depends to a large extent on the information you provide. You have a right to request correction of your personal data and we recommend that you:

    How to contact us

    For all issues and enquiries regarding our compliance with our obligations under the Ordinance, the GDPR where applicable and all other applicable privacy and data protection laws and regulations of your Country, and any request for access to, correction or deletion of your Data, please contact us in writing at:

          Privacy Compliance Officer
          NontonAnime, Jakarta
          Phone: +62-878-7110-7354
          Email: real.nontonanime@gmail.com

    To raise an issue regarding our handling of your Data, please contact us in order that we can attempt to resolve your issue.

    This Privacy Statement may be amended from time to time and all handling of Data will be governed by the most recent version of this Privacy Statement, available on our website at www.NontonAnime.com/privacy-statement.php. If there is any inconsistency between the English and the local language versions (if any) of the Privacy Statement, the English version will prevail.

    Personal Information Collection Statement

    The personal data and other information (collectively, "Data") that we, NontonAnime Indonesia and NontonAnime Malaysia, in accordance with the requirements of the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (the “Ordinance”), and all other applicable privacy and data protection laws and regulations in the country in which you receive our Service(s), privacy laws and the Privacy Statement of the NontonAnime Group (www.nontonanime.app/PrivacyPolicy.html) (the “Privacy Statement”). The applicable terms and conditions of the Service(s), the Privacy Statement, and this Personal Information Collection Statement all apply to and govern our collection, use and disclosure of your Data.

    For the purpose of processing of the Application, provision of the service(s) and managing the service account, the Data could be used by and/or disclosed to affiliates or related companies of the NontonAnime Group and business partners.

    Subject to your right indicated by checking the box below or leaving it unchecked (if the application process so provides), all the information in this application, including your contact information and account information, may be used to send you notice of gifts, discounts, privileged offers, benefits and any other promotions related either to this service being subscribed or to other kinds of goods and services including telecommunications network services, computer peripheral, accessories and software, secretarial services, personal assistance services, information services and the latest offers on various kinds of products or services including gaming, sports, music, beauty products, electronics, technology, e-commerce, cloud services, mobile payment, travelling, banking, investment, entertainment, transportation, household, fashion, food and beverages, alcohol and tobacco, insurance, education, health and wellness, social networking, media and high-end consumer products and services. Request for access to or correction of personal data can be made in writing via email real.nontonanime@gmail.com.

    Where cookies are used to collect Data about visitors: Our websites and apps use cookies or similar tracking tools on your machine or device in order for us to, for example, personalise your user experience and/or maintain your identity across multiple webpages and/or Internet sessions. Our websites and apps are initially set up to accept cookies. You can opt-out of or delete historical cookies by changing the settings on your web or mobile browsers; however, if you do so, you may find that certain features on our websites and/or our apps do not work properly.